Showing posts with label repair. Show all posts
Showing posts with label repair. Show all posts

June 5, 2013

The Sound of an aging Cybex Treadmill in need of Serious Maintenance

This is what an aging Cybex brand treadmill sounds like when it hasn't been maintained or serviced for years. The sound of the treadmill in this video seems loud enough to nearly shatter someone's ear drums. Seriously, that isn't a jack hammer being used inside the gym, that astoundingly loud pounding sound is that Cybex treadmill. As with much of the equipment at Seattle Executive Fitness, the Cybex brand treadmills are all an aging discontinued model that is so old the machines don't even include individual cardio theater. But like much of the equipment at Seattle Executive Fitness, treadmills like this one often go months or even years without service or repair. For reference, the current Cybex brand treadmills look like the models at this link. All of them have optional individual cardio theater systems, as well onboard virtual mapping features and full LCD, displays, not the ancient dot matrix style LED displays on the aging treadmills at Seattle Executive Fitness. Meanwhile, Seattle Executive Fitness members are stuck using equipment, some of which is nearly a decade old, completely out of date, and constantly in need of repair. The aging equipment is just part of what makes Merle Gregg's Seattle Executive Fitness a one star gym on yelp.com instead of the five star gym it could be with modern equipment and a reasonable list of other improvements.



March 23, 2013

Precor 556i Bookrack Left Without Repair for Two Years!

The contents of the photograph below requires some subtle observation to understand its importance and relevance to this article about Seattle Executive Fitness. If one looks closely at the control panel on this Precor 556i elliptical trainer, about two thirds of the way down the panel, there are three horizontal shaped holes. Where those holes appear, there should be a horizontal rack/shelf where a book, magazine, or tablet computer, can be placed for reading while getting a cardiovascular workout on the machine. Many Seattle Executive Fitness members bring their iPads, Amazon Kindles, and Google Nexus tablets, to the gym with them for use while getting their cardiovascular workout. Those members however, can't use their tablets on this elliptical, because the book rack has been broken for two years without repair, two whole years.

Despite repeated complaints made by hundreds, if not thousands, of gym members over the course of two years, there is equipment at Seattle Executive Fitness, like the Precor machine below, that has gone without repair for that entire time! Multiple members report watching staff enter repair information they have requested into the written equipment log at the front desk repeatedly, without ever seeing a response to their requests in the form of repaired equipment. It is this sort of systematic neglect, which over time has transformed from negligence into a more pernicious callousness toward this gymn's paying customers by its owner and managers. On the surface, failure to repair/replace the book rack on an elliptical trainer may seem like a small thing, but when it represents one of hundreds of problems throughout the Seattle Executive Fitness gyms, it implies a complete lack of concern by the gym's management for the experiences of gym members trying to get workouts at their facilities. 

It has become apparent over time that the owner, Merle Gregg, not only doesn't care, his behavior and responses vary from denial to belligerence and retaliation against the very members who provide financial sustenance for his business! That the owner of such a service business is so willing to bite the very hands that financially feed his business's existence generates a level of concern that it seems like anyone and everyone in the Seattle general public should be seriously concerned about if they are a member of his gyms, or are considering become a member of them.